Pure Casino Privacy & Security Policy

In Canada, privacy and security shape how we run Pure from the first login. We set clear rules for handling account details, gameplay activity, and payments. When you register, the information you provide is encrypted end to end, as required by Canadian law.

We collect only the data needed to operate your account. That includes identity and contact details for registration, payment details for deposits and withdrawals in CAD, and limited browsing and technical signals to keep the platform stable and secure.

What We Collect & Why

• Registration details such as full name, date of birth, email, phone number, and home address.
• Payment identifiers such as card numbers, e-wallet IDs, or bank account numbers for transactions.
• Technical data like IP address, browser type, device ID, operating system details, and access times.
• Interaction logs that help diagnose errors and improve service reliability.

Personal information is submitted through secure HTTPS forms to reduce interception risks. Transaction data, including balances, deposits, and withdrawals, is stored in databases that meet Canadian regulatory standards. Access to personal records is limited through tiered authentication and continuous monitoring.

Security Basics You Can Manage

• Change passwords regularly and avoid reusing them across other accounts.
• Turn on two-step verification where available and keep recovery methods current.
• Never share login details with anyone, including support staff.
• Adjust notification settings so alerts stay helpful rather than distracting.

Automated controls monitor access to sensitive records. Anti-fraud systems check for unusual behaviour in real time and can pause suspicious sessions until the account holder confirms activity.

Key Account Options at a Glance

For every transaction in CAD, privacy remains a priority from start to finish. When you deposit or withdraw, payment channels use PCI DSS-certified gateways. Multi-factor authentication is required before funds can move, reducing unauthorised access risks.

Third-Party Sharing Rules

We share player data with external parties only when it is legally required, needed to complete a transaction, necessary for technical support, or required to prevent fraud. Each case is reviewed to meet Canadian requirements and to minimise what is shared.

When partners support essential services, they receive only what is necessary for that specific task. Typical examples include payment gateways, KYC verification providers, and anti-fraud systems. Contract terms require equivalent privacy and security standards.

How We Limit Disclosure

• Data is shared for defined purposes such as processing payments or verifying eligibility.
• Access is restricted to authorised roles and logged for accountability.
• Transactions remain encrypted and are accessible only to authorised financial staff and required partners.
• Marketing teams do not access private transaction records.

Sharing outside these limited situations requires clear user permission, unless a public authority requests it. If a provider operates outside Canada, we apply strict contracts and data transfer checks to protect user rights.

To reduce risk, regularly review linked apps and services in your settings. Avoid providing personal or transactional details to unofficial representatives, and use approved communication channels.

Your Privacy Controls

If you want to manage your privacy settings, the tools are kept close to where you use them. Your dashboard lets you review and update account information at any time. You can also adjust marketing communication preferences and data-sharing settings in your account preferences.

Access, Corrections & Exports

You can request a summary of stored information or ask for corrections through support. For a full copy, use the export option under “My Data.” Downloadable files are prepared within 72 hours to protect privacy and follow handling rules.

Deletion Requests & Remaining Funds

To delete an account or specific information, send a written request through the secure support form. Requests are completed within 30 days, unless legal retention is required for identity or transaction records. Before removal, withdraw any remaining balance in $, since it cannot be recovered afterward.

When changes affect sensitive records, authorised staff verify identity using multi-factor authentication. As required by Canadian regulatory authorities, changes, deletions, and downloads are logged and can be reviewed.

Security Updates & Monitoring

Security changes over time, so we design for improvement rather than reacting after the fact. We rely on continuous monitoring to detect anomalies and reduce the time between detection and action. This approach supports both account safety and payment integrity in Canada.

Encryption and Secure Connections

Strong cryptographic protocols protect identification data, contact details, and payment records. AES-256 is used for symmetric encryption, helping prevent unauthorised access in transit and at rest. SSL certificates with 2048-bit keys verify server connections during logins, transfers, and profile changes.

HTTPS starts automatically when you load pages or enter sensitive details. For real-time games and chat, TLS 1.3 protects WebSocket data and supports forward secrecy, reducing replay risks.

Stored Data Protection & Access Control

• Stored data like balances in $, betting history, and verification documents stays encrypted when not in use.
• Unique rotating keys are used, with key handling separated from application servers.
• Physical server access is restricted, and backups follow the same layered protections.
• Only authorised roles can access records, and every access request is logged.

Fraud Prevention & Incident Response

Behavioural analysis and anomaly detection are applied to transactions, including deposits and withdrawals of $. Alerts notify you about unfamiliar logins or suspicious payment activity so action can be taken quickly. Session controls can trigger automatic logout after long inactivity or use from an untrusted network.

If suspicious activity is detected, accounts may be temporarily locked while a full review begins. Intrusion detection looks for abnormal commands, privilege escalation attempts, or large exports. In accordance with Canadian law, attempted breaches are reported to local authorities right away.

If you want help adjusting security settings or understanding your data rights, contact support through the secure dashboard. We keep guidance practical, and we keep control in your hands.